Rudeness in the workplace

Rudeness in the workplace can cost an organization time, effort and talent, according to a survey conducted by the University of Southern California's Marshall School of Business. More than 90% said they had experienced incivility at work. Of these, 50% say they lost work time worrying about the incident, 50% contemplated changing jobs to avoid a recurrence, and 25% cut back their efforts on the job.
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